The management company “Leader-Expluatatsia” is an enterprise that provides maintenance, management and maintenance of a number of residential properties put into operation by FSK Leader. For the convenience of clients, the Leader Operation personal account is available on the company’s official website, which allows you to perform most of the necessary operations online, at a convenient time and from any device with Internet access.
Personal account features
Convenience and functionality are the main qualities that characterize the Leader Operation personal account. Among the remote maintenance services offered are:
- The ability to pay not only utility bills, but also mobile and landline communications, Internet and television.
- View information about traffic police debts and the ability to pay them using a bank card without commission.
- View paid receipts with the ability to print.
- In the “History” tab – view data on previously made payments.
- Obtaining information about current tariffs and current additional services of the selected residential property.
- Familiarization with the subscriber's personal account data.
- View the current balance and debts of your personal account.
- Entering current meter readings.
Registration and login to your personal account
Registering a personal account is simple. First of all, you should call the dispatch service and find out the temporary password in order to log into your Leader Operation personal account for the first time. Then you need to go to the site and click the “Login to your account” button. On the page that opens, you will need to fill out a registration form: email address and a new permanent password. At this point, the registration procedure is completed, and your personal account is personalized and ready for use.
You can also recover your password through the website by selecting the “Forgot your password” option on the login page for your Leader Operation personal account. The system will prompt you to enter the email address entered during initial authorization. An email will be sent to it containing a control link to reset your forgotten password. When you click on this link, the old data will be reset, and in the window that opens, the system will ask you to create a new, current password.
Advantages:
The quality of the house is not the worst
Flaws:
The attitude towards customers is terrible
A comment:
We bought an apartment using a policy, from an affiliated legal entity. persons of the developer, but in fact they are the same persons, just formally a different legal entity. face. The office is shared and the employees are the same. The company seems to be divided into good and bad employees. Employees who work directly with clients try to do everything for the clients, or at least pretend to do so very well. When questions arise and you contact departments by phone, you receive an absolutely mirror-image attitude! Boorish and impudent questions/answers, attempts to make the client look like an idiot and a harsh tone of communication are simply killer! I just want to come to the office and listen to how they communicate live. If we talk about specifics, we encountered various kinds of problems. We had an apartment with finishing from the developer, but it was impossible to get inside the apartment, only after stable calls to the office for almost a month did we get results and get into the apartment to see what it looks like in real life. For acceptance we contacted a specialist. apartment rental company so that an experienced eye could point out possible shortcomings that we are not aware of. Actually, as far as finishing is concerned, there are minimal complaints; there were few identified shortcomings, and none of them were serious. But the area diverged by 0.8 meters, not in our favor. Immediately on the day of the inspection, complaints were written and left with the Criminal Code for their elimination. But the most interesting thing is that the seller insists that all acceptance documents be signed first, and only then go to the inspection and receive the keys at the management company. When we heard this, we were very surprised. After some butting heads, they agreed to let us in for inspection first. But because shortcomings were identified, they decided to wait for them to be eliminated, and only then sign everything. And then the fun began, everything was fixed quickly, except for the windows. They asked to replace them. because there were severe scratches. And so we waited a month for a replacement! The employees of the management company, whose contacts were given, were fed only with promises, and when they began to run out of time for the preliminary agreement, and to write a claim against the seller, and not the management company, some movements began... Our claim about the discrepancy in the area and changing it to the real one , remained unattended, even measurements from a cadastral engineer (they hired themselves) were not significant evidence for them. The answer we received was “We do not have such practice; according to our data, the area is the same as in the contract.” In the end, they spat and signed the agreement. Another of the seller’s “conditions” was that they personally register ownership, for which they naturally wanted financial reward. But they decided to do this action themselves, and got another spoke in their wheels. On their part, the documents were never submitted (we submitted them on time), and when, after N number of calls, we got through to the appropriate department, we received an answer that they had not submitted anything and were not going to, also in a boorish tone! Bottom line. - There are few complaints about the quality of work. - Customer focus should not be expected to be good. The exceptions are sales managers in the sales office and female secretaries in the main office. The rest depends on your mood. - When trying to deprive a free salary, they put a spoke in the wheels, delaying the registration process.
Leader Operation - the company is engaged in the maintenance and maintenance of housing complexes built by FSK Leader, a large developer in the city of Moscow. , Recently the company has been called UK Service24. To interact with its clients, the official website of yk-service24 operates a personal account system, where clients can use most of the services of the Management Company online.
Clients can remotely manage all services online through the personal account system, which operates on the organization’s official website.
Personal account features
Convenience and functionality are the main qualities that characterize the Leader Operation personal account. Among the remote maintenance services offered are:
- The ability to pay not only utility bills, but also mobile and landline communications, Internet and television.
- View information about traffic police debts and the ability to pay them using a bank card without commission.
- View paid receipts with the ability to print.
- In the “History” tab - view data on previously made payments.
- Obtaining information about current tariffs and current additional services of the selected residential property.
- Familiarization with the subscriber's personal account data.
- View the current balance and debts of your personal account.
- Entering current meter readings.
Registration and login to your personal account
Registering a personal account is simple. First of all, you should call the dispatch service and find out the temporary password in order to log into your Leader Operation personal account for the first time. Then you need to go to the site and click the “Login to your account” button. On the page that opens, you will need to fill out a registration form: email address and a new permanent password. At this point, the registration procedure is completed, and your personal account is personalized and ready for use.
To enter your personal account, you need to click on the Privilege Program section on the company’s official website, which will take you to the service website. By clicking on the Personal Account section, the user goes to the authorization page, where he is required to enter a login (personal account), as well as a password.
