Tele2 provides cellular services on the most favorable conditions. The main goal of the provider is prices that are lower than those of competitors in the market. Subscribers can choose from a wide range of tariff plans, which feature a package basis and monthly payments. Such offers include voluminous sets of Internet, minutes and messages. But they are not always withdrawn from the account on time monetary units. In the article, we will consider why the subscription fee on Tele2 is not charged.
Possible reasons
This situation can arise for a number of reasons and not always the mobile operator is the culprit. If the fixed fee is not debited, users will be denied access to the set free calls and gigabytes. In order not to give extra money, you should periodically check the balance of your mobile account. There are several simple methods:
- *105# - displays the balance Money at the moment;
- *107# — name of the active contract;
- *155*0# - information about the available balances of the main parameters in the current billing period.
Now let's analyze the main reasons why subscription fees are not withdrawn in a timely manner:
- When installing a contract, read the terms under which it is provided. If on the specified day of debiting the account minus, zero or the amount of funds does not correspond to the established payment amount, renewal tariff plan will not happen. Calls and SMS will be charged according to the standard mode.
- Problems on the operator's line. Technical errors. Connect with a specialist technical support- 611 and clarify your situation. It is possible that service work is being carried out, and service will soon return to the previous level.
- Sometimes the withdrawal notification may be delayed. The money was debited, but the letter did not come.
- A common situation is when a subscriber has forgotten or confused the date of monthly payments.
To avoid such cases, set to your phone number. 
You no longer need to control transactions. Set the frequency of automatic replenishment of the account: when a certain balance is reached or on a specified day of the month, week. The system will by default convert the currency units from the specified bank card, which must be linked to the phone on the official resource of the provider. The option is provided completely free of charge. No fees are charged for the procedures performed.
Rules for writing off a subscription fee
Each tariff offer on a package basis is deducted from the owner's account on a monthly basis a certain amount. It happens like this:
- Money is written off every billing period on a certain date, when the contract was connected and the first payment was made.
- If the subscriber's balance does not meet the requirements of the TP, then its validity is terminated. Until the amount of funds covers the specified amount. Many useful applications directly depend on compliance with replenishment rules. For example, it will be active only if the subscription fee was paid on time, otherwise the remaining traffic and minutes will not be transferred to the next period.
To make the most of mobile communications do not forget to comply with the listed conditions. Remember the date of the transaction and top up your phone account in time.
What are the monthly payment rates
Now consider what names the operator offers to its consumers:
- For a daily fee of 7 rubles, the consumer receives 5 gigabytes of Internet access.
- . Monthly commission - 199 rubles. For this - 2 GB of traffic, 200 minutes of free calls and 50 messages.
- . Subscription fee 399 rubles. per month 12 GB, 500 free calls, 50 letters.
- . 799 rubles for monthly period. 1500 min. to calls throughout the country and 50 SMS.
If the user has exceeded set size package data, the cost of calls will be calculated according to the proportion: 1 minute of communication in the home region / long-distance calls - 1.95 / 1.95 rubles. Correspondence will also cost according to the basic rates - 1.95 / 1.95 per sending.
All listed titles have a number of unique additions. For example, subscribers who have activated one of these tariffs get unlimited access to social networks and communication through popular instant messengers. The company has several partner applications −
, KA 1.1The document Requirement-invoice in 1C SCP and Complex 1.1 is used by everyone. This document is needed to write off materials or some other goods and materials from the warehouse for costs.
And the most frequently asked question with respect to the Invoice Claim: Why is there no amount in the document posting?
Since now, mainly in 1C, SCP and Comprehensive accounting are carried out in advanced analytics, we will begin consideration for this particular case.
Usually the reason is in the accounting policy settings for accounting. We look:
Interface Manager Accounting.
Menu Accounting setup - Accounting policy - Accounting policy (accounting and tax accounting), Inventory tab.
See the switch below The procedure for the formation of accounting prices.
1. At planned prices
If the inventory valuation policy is "at planned prices", then the amount in the transaction must be filled in in all circumstances. But this is only in theory.
The program does not fill in the amounts in the posting of the requirement-invoice, if these same planned prices do not exist.
How do we check?
First, let's go to Accounting Settings - Accounting Settings and look at the price type set for planned prices:
For this type of prices, prices for all inventory items to be written off should be set. If you have not yet dealt with this issue at all and you simply do not have planned prices set, then I recommend looking at how to set the planned cost of an item in 1C SCP and KA 1.1.
If there are settings, then we sin on the following options:
- prices are not set for a specific item,
- the price date is later than the date of the Invoice-Requirement document.
You can see if the price is set by price type planned cost by clicking the Go from item card button. We look in the register Prices of the item:
Pay attention to whether there is a record for the price type specified in the accounting parameters settings and what date this record has.
This way of searching for an error is justified if the positions with the missing amount are one.
But if you have a voluminous workflow, then you should use the report.
What do we need? We need to check which material items do not have planned prices for the requested date.
To check, you need to generate a report "Price - list".
The "Price List" report is a little strange to use for planning price analysis, but other suitable ready reports we do not have. Here we will be able to sort the item by price and see for which items the price has not been set at all.
Menu: Nomenclature - Print price list.
Set the desired date.
The date must be no later than the date of the write-off documents for which we have posting problems.
We make a selection by price type. Go to the Settings tab and uncheck the box "Do not include in the price list products for which prices are not set." After all, we need to get such a nomenclature in the report.
Additionally, select the nomenclature by the right kind or group, so as not to display extra positions.
Add sorting by Price in ascending order and generate a report. In the report, we will first receive positions with zero price. They will need set prices according to planned cost type and repost invoice claims for which there were no amounts.
If nothing is corrected, then there will be no catastrophe - the write-off cost will be adjusted by the cost calculation document to the actual one. And within a month, everything will turn out right. But the posting of the Demand document itself - the invoice will remain without the amount.
2. By direct costs
What if in accounting policy established at direct cost.
Here you need to pay attention to the order of the documents.
Generate a report Inventory record sheet according to the required nomenclature with details according to the document - registrar:
We get the report type:
When calculating the write-off cost on the Demand - 1C invoice, it looks at the total balances at the time of the document. If for the written-off item at the time of posting the document we do not have a sum balance in the report, then during the posting we will receive only the quantity in the postings.
The situation is possible if, for example, you have a receipt of materials by a date later than the invoice requirement, or, for example, you write off a semi-finished product released to a warehouse with a zero cost estimate.
In this case, the write-off cost will be calculated by the cost price calculation document at the end of the month, and the invoice requirement will have only quantitative movement.
3. Zero cost
Everything should be clear here - the Requirement-invoice documents will write off only quantities.
The total write-off amount for the item for the month will be calculated by the document “Cost calculation” and it will also generate the posting.
4. Batch accounting
And here it is important that if the sequence of documents in time is not observed, then the wiring will never be formed (!).
That is, if the document during the execution swears at the lack of batches, then it is necessary to deal with this situation and restore the correct sequence of documents.
Let's go to the report List of consignments of goods in warehouses and generate a report on the nomenclature and the document - the registrar. We need to decide when the parties arrived, which we expected to write off with our Demand.
One of the most unpleasant situations when working in the 1C: Accounting program is the appearance of "redness" in various balance sheets. Very often, users who encounter such an error for the first time do not know where to start looking for the causes of its occurrence and, as a result, ways to fix it.
I suggest that you consider such a problematic situation in the balance sheet for account 10.01. But it can occur for you both on account 41 and on account 43. A lot of unpleasant moments are associated with a similar error on account 60 or 62. But the root of evil is the same for everyone - incorrect work with the subconto.
What is a subconto? You can find a lot of information about this mysterious term on the Internet. Just in case, let's repeat here again. A subconto is a certain analytical indicator or clarification in the context of which accounting is kept on a particular account accounting. For example, if we are talking about account 60 or 62, it is logical that these accounts must be kept in the context of counterparties, accounts 10 and 41 must be detailed, i.e. specify in the context of the nomenclature.
In the 1C: Accounting program, each account in the chart of accounts has subcounts. There can be no more than three of them on the account:
It is in this detail that we must look for an error.
So let's look at one small example. Having worked for the 2nd quarter, the accountant forms the SALT on account 10.01, with details on the nomenclature, and quite often with despondency observes this picture:
Those. for one of the nomenclature positions, a strange situation has developed: there are no balances at the beginning of the period. 25 units of material came in, 25 units were also written off, but for some reason the program writes off this position at some other price, as a result of which a negative balance has formed in the balance sheet turnover. In order to simplify the work with the report a little, we will make a selection for one nomenclature item:
If we look at the chart of accounts, we will see that account 10.01 has three subcontos: nomenclature, warehouses and batches, so let's detail the SALT for all three subcontos. To do this, go to the report settings and on the Grouping tab, check the boxes for all three indicators:
By generating a report we will see a completely different picture:
Those. in fact, when detailing account 10, we see that an error occurred in the previous period, and although it seemed to us that there were no balances for this nomenclature, the program sees the balances for the receipt of March 31 and when writing off this material in April, as it should be according to the FIFO method, it first writes off stocks for the batch that arrived earlier.
The causes of such confusion are usually the same - we are often forced to return to past period to correct the dates and times of incoming or outgoing documents.
Most often, the error can be easily corrected by simply reposting the documents, and the program itself will arrange all the documents in chronological order. For such a simple solution, you just need to regularly analyze the balance sheets for different accounts at the end of the quarter or month.
However, sometimes an accountant discovers an error in an already closed period, in which, of course, one would not want to change the data. Then here, to my great regret, the situation can be corrected only by an operation entered manually. My clients all know that I am a big opponent of manual entries, but in this situation it is indispensable.
And it is necessary to form manual wiring very carefully, carefully and correctly filling out all the subconto in the accounting accounts. So, in the Operations section, open the list of operations entered manually:
We create a new operation, for example, on April 01 and carefully put down the accounting accounts, subconto, the number and amount of the operation in accordance with the situation that has developed in SALT:
After that, we transfer the documents current period and reshape balance sheet. It turns out such a wonderful picture:
Thus, our mistake has been corrected and we have no balance for this nomenclature.
So, for timely elimination of errors and comfortable work in the program, analyze reports with maximum detail, and then the 1C: Accounting program will become your assistant, and not the enemy you fight daily.
Work in 1C with pleasure.
Your consultant, Victoria Budanova, was with you. Thank you for being with us.
