If earlier mail served to send letters and small parcels, today postal companies can rightly be called multifunctional. Every day, Russian Post carries out an uncountable number of items in the form of letters, parcels and, of course, money transfers. Today, a lot of people send money with the help of postal companies, as it is quite safe and convenient. It is important to note that anyone can at any time track the transfer by Russian Post by number which makes this service even more secure.
As well as when sending parcels and letters, any money transfer is assigned a so-called identification code during its implementation. This is a unique number that the sender and the recipient must know, it is with its help that the transfer can be received. You can also track the postal transfer of the Russian Post only using this unique code. Of course, senders and recipients can track the transfer by Russian Post by last name, but for this they will need to go to the post office and be sure to have an identity document with them. At the same time, tracking the transfer of money by Russian Post by number is much easier, more convenient and faster. Such a process of tracking a transfer will take no more than a few minutes, since it can be carried out not only by visiting the post office, but also without leaving home, from your personal computer.
So, in order to track the transfer of money by Russian Post, you need to go to a specialized resource and enter in a special column the number of the receipt that was issued when making the transfer. This service is quite new, so it is difficult to judge its reliability. Moreover, a money transfer is not carried out in the same way as sending parcels and letters, since the amount of money does not pass postal subtotals. That is why tracking a money transfer does not mean determining the location of the item, but rather clarifying the period of its receipt by the recipient.
Since in the process of making a money transfer, the period of its departure is immediately indicated, the question of whether how to track the imposed transfer by Russian Post, generally occurs infrequently. The fact is that, when making a money transfer, the sender immediately announces the terms for its implementation, while the postal company undertakes to adhere to them. Moreover, there are several types of money transfers, and in some cases there is simply no need to track it. For example, a transfer of the Fast and the Furious type is an urgent transfer that is carried out within a few minutes. That is, the funds reach the recipient almost instantly.
Accordingly, in this case, there is simply no need to track the transfer of Fast and the Furious by the Russian Post. As for the standard money transfer, the Russian Post undertakes to carry it out within 8 days. Accordingly, there is simply no need to track the transfer before the expiration of this period, since the person will be given information regarding the remaining period.
Considering all of the above, we can conclude that, despite the fact that tracking a money transfer, in principle, it may be pointless to do so. With a standard transfer, a person will simply be given information that the funds will be delivered on time.
To track your package, you need to follow a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track the postal item"
3. Click on the "Track package" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the last status.
6. Estimated delivery period, displayed in the track code information.
Try it, it's not hard ;)
If you do not understand the movements between postal companies, click on the link with the text "Group by companies", which is located under the tracking statuses.
If you have any difficulties with the statuses in English, click on the link with the text "Translate to Russian", which is located under the tracking statuses.
Carefully read the "Track code information" block, where you will find estimated delivery times and other useful information.
If, when tracking, a block is displayed in a red frame, with the heading "Pay Attention!", Carefully read everything that is written in it.
In these information blocks, you will find 90% of the answers to all your questions.
If in the block "Pay Attention!" it is written that the track code is not tracked in the country of destination, in this case, tracking the parcel becomes impossible after the parcel is sent to the country of destination / after arriving at Moscow Distribution Center / Item Arrived at Pulkovo / Arrived at Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.
To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery deadlines calculator"
If the seller promised that the parcel would arrive in two weeks, and the parcel travels for more than two weeks, this is normal, the sellers are interested in sales, and therefore they are misleading.
If less than 7 - 14 days have passed since the receipt of the track code, and the package is not tracked, or the seller claims that he sent the package, and the status of the package "the item pre-advised" / "Email notification received" does not change for several days, this is normal, you can read more by clicking on the link:.
If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail.
If your previous orders arrived in 2-3 weeks, and the new package takes more than a month, this is normal, because. parcels go by different routes, in different ways, they can wait for dispatch by plane for 1 day, or maybe a week.
If the parcel left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who carries a parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, be scanned, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.
If you do not understand the meaning of such statuses as Acceptance / Export / Import / Arrived at the place of delivery, etc., you can see the transcript of the main statuses of international mail:
If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.
If, based on the above, you did not understand anything, read this instruction again, and again, until complete enlightenment;)
At the moment, the coronavirus is actively spreading all over the world, for this reason, air exchange is very limited and the delivery of parcels is slower than usual.
03/22/2020 Russian Post, which stopped processing mail.
The restrictions affected Mongolia, Kuwait, Libya, Peru, Moldova, Sri Lanka, Tunisia, Cayman Islands, French Polynesia, Lebanon, Philippines, Maldives, Easter Island, Myanmar and Ecuador.
The suspension of mail exchange with China is not reported.
Do not worry if the status of the mailing / order does not change for 1-2 weeks and is in the state:
- Treatment
- Awaiting shipment
- Sent to destination country
- Export / Export international mail
- Import / Import international mail
While the protection is in effect, wait and don't worry, if the order is not in a hurry, you can even extend the protection period.
Keep track of the order protection counter, and if the package has not arrived within the time specified in the order details, extend the protection period or open a dispute.
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A fairly significant part of the population prefers postal services. After all, today, in addition to the standard forwarding of correspondence, in the office you can pay for utility bills, insure property and send money to anywhere in the country. On the official website of the institution, tracking of postal orders of the Russian Post at all stages is available. This allows you to get up-to-date information without spending time and effort on visiting the department.
Types of postal money orders
Postal money transfer helps out in a situation where the recipient of the transfer has neither a bank card nor a personal account. Then he can receive the sent money at any branch of the Russian Post in his locality.
Today, money transfers are carried out in three variations:
- simple postal;
- fast and furious;
- Western Union.
Each has its own characteristics, and its cost for the provision of services. They transfer money within a period of several minutes to several days. As soon as the transaction is carried out by the institution, the recipient receives a corresponding notification. And he can pick up his money at the Russian Post office.
simple postal
Postal tracking is available in case of transferring money by the Russian Post itself. This is a standard service of the institution that sends money to any region of the country.
The operation is carried out by the operator if the sender has a Russian passport. You will also need to fill out a special form, which indicates the data of both parties and the amount. For the transaction, the Post will take a commission, the amount of which will be determined depending on the amount of the transfer and additional services (address delivery, receipt by notification, etc.).
As a result of the procedure, the sender is issued a check, which indicates the identification number of the item. With it, you can check the postal transfer on the portal of the institution.
On average, the term for transferring funds in this way is 2-3 business days. So for urgent shipments, it is hardly suitable.
You can track the postal transfer by the ID number on the website of the Russian Post
fast and furious
When sending money through the "Forsage" service, you can also track the postal order by the number of the transfer. To do this, it should be entered into the search box on the Russian Post portal in the section "Postal transfers" - "Fast and the Furious".
The procedure itself takes only a few minutes. The sender can specify a specific branch of the Russian Post in the transfer parameters. Then it will be possible to receive money only there, upon presentation of a passport.
If this is not too convenient, then the address mark is not put. And then the issuance of money will be made in the branch of the institution where the addressee of the transfer will apply.
Usually, funds are transferred through Forsage within 10-15 minutes (maximum 2 hours). Accordingly, tracking postal orders by identifier is extremely rarely used for it. But the option allows you to see which branch received the money.
Western Union
WesternUnion is a specialized transfer service. Most often it is used when it becomes necessary to send money abroad. Since the cost per transfer is higher than other options, but only it allows you to send funds abroad.
It is issued according to the passport data of the sender and recipient. After filling out the form for the transfer of funds, the sender is issued a receipt, which indicates the number of the transfer. Upon receipt, it is required to call a WesternUnion employee, after presenting a passport.
You can track WesternUnion money transfers on the company's website. Using the same number from the receipt. It fits into the search string, based on the search, information about the stages of payment processing is displayed on the screen.
The average fee for sending money is 1% of the amount. It is better to clarify a more accurate amount before registration at any WesternUnion (or Post Office) branch.
How to send money by mail
When registering any option for sending money, an employee of the Russian Post must provide your passport. After that, fill out a special transfer form.
Since postal orders are nominal, you need to prepare information about the recipient in advance. They are also included in the completed form.
In general, the algorithm for sending money is as follows:
- presenting a passport, indicating the option of sending money;
- filling out the transfer form;
- determination by the Postal operator of the total amount, taking into account the transfer itself and the amount of the commission;
- payment for the services of a post office;
- receipt by the sender of a receipt, where the tracking identifier of the shipment is indicated.
There are no special differences in the procedure for issuing a standard shipment, "Forsage" and Western Union. The terms of delivery of the sent funds and the cost of the operation will be different.
In addition, it is worth considering the time that will have to be spent visiting the post office and waiting in line.
The fastest and most expensive way to send money is Western Union
Ways to track a Russian Post money transfer
You can check at what stage of processing the money transfer is at through the portal of the Russian Post, as well as directly at the post office.
Track the postal transfer by the receipt number on the site https://www.pochta.ru/ very simple: on the right side of the page there is a “Track” window. It will require you to enter an identifier to find out when the funds were sent, where they are now and when they will arrive at their destination. The option is valid for standard translations and Fast and Furious.
If the transfer was made through the WesternUnion system, then you should check it on the page https://www.westernunion.com/content/wucom/Countries/ru_RU/track-transfer.html. By the identifier number or personal data of the sender.
If you do not have access to the Internet, you can get information about the transfer at any post office. You will need to show the operator a passport and give the number from the receipt. Based on the data received, he will inform you when the recipient can collect the money sent.
In addition to the official website of the Russian Post, no other network resource will be able to track the postal order. Because this information is confidential. Intermediary sites provide services in tracking parcels and parcels, but not for money postal transfers.
Sending money through the Russian Post helps out in cases where the recipient does not use banking products. Transfers reach any region of the country, you can get them on your passport at any post office. At the same time, at each stage of transaction processing, it can be tracked both personally in the branch and via the Internet. The main thing is to have a receipt with the departure number on hand.
Various transfers are a very popular service provided by the Savings Bank to its customers. With the advent of bank cards, the transfer procedure has been greatly simplified. Now you can transfer your money in different currencies and to any corner of the world in the shortest possible time.
Urgent translation Hummingbird
One of the most popular money transfers is an urgent transfer from Sberbank. Translation time is about 10 minutes. Transfer is possible only in rubles. The largest transfer that can be made is 500 thousand rubles. The amount of withholding for a transfer can be from 150 to 1000 rubles.
Transfer with the participation of Sberbank
In cases where money needs to be transferred from the sender's Sberbank to the recipient's Sberbank card, such a transfer is carried out instantly. There is no maximum transfer amount, but in cases where the transfer is carried out at Sberbank branches. % commission for transfers between cards in one is not charged.
In situations where the transfer must be made to a card issued by another bank and in another city, the commission amount will be from 30 to 1000 rubles.
Transfer from bank card to account
You can also transfer money in Sberbank from a bank card to an account. Such a transfer can be carried out both in rubles and in foreign currency (US dollars, euros). As for the terms of execution, the term of this type of transfer is two days. Ruble transfers can be made without restrictions. The maximum amounts for currency transfers require additional clarification.
Commission, ruble transfer within one city from 30 to 1000 rubles. For dollar transfers, the commission is from 50 to 100 dollars.
How to control money transfer?
As you know, money is loved only on the account, but also in full control. And tracking a money transfer through the Savings Bank is a necessary and in-demand procedure. You can track your transfer in several ways:
- Using the Sberbank Online service, you can track the crediting of your funds to a bank card.
- Activating the "Mobile Bank" service will also help to control the movement of funds on a bank card. The cost of the service per month "Mobile Bank" is 60 rubles. Agree a small price for complete control over your income and expenses.
You can track the money transfer with the help of Sberbank employees in any of its branches.
How to deposit cash to a Sberbank card?
There are 2 ways to deposit cash to a bank card:
- Through the cash desk of Sberbank. In this case, be sure to take your passport and card number, it is he who is stamped on its front side. Surname Name of the recipient in this case, it is not necessary to know at all. % for the transfer of funds within the region is not charged. In cases where the money is deposited on a card of another region, then 1% will be charged.
- Through the terminal. When sending cash through the Sberbank terminal, you need to place the card in the terminal, indicate the PIN code, select "Deposit cash" from the menu, insert bills into the bill acceptor.
Transfer to the recipient's card using "Mobile Bank"
To transfer funds to the recipient on the card using the Mobile Bank, send an SMS to number 900 with the following command:
- it is necessary to write the word "Translation" or "PEREVOD";
- the number of the last 4 numbers from the bank card from which the debit will take place;
- the number of the last four numbers of the card to which the funds will be transferred;
- transfer amount in rubles, dollars or euros (depending on the transfer), without kopecks, cents.
In this SMS, you can use the characters "", "-", ".", "#".
Money transfer using the Sberbank Online service
To transfer funds using the Sberbank Online service, you need to do the following:
- log in to Sberbank Online using your login details;
- select the item "Payments and transfers" in the main menu;
- then select "Transfer to Sberbank client";
- in the "Where to" window, select the "To the card" item, enter the card number and click "Next";
- you will see a page with the details of your payment, check the correctness of the entered information;
- after that, confirm the correctness of the information with a code that will be sent to your mobile phone.
In cases where it is necessary to make money transfers to this card several times, you can create a transfer template so as not to enter data all the time.
What are the limits for transfers through Sberbank Online?
Through the personal account of Sberbank Online or the mobile application, the limit for transfers per day is 1,000,000 ₽. .
What are the limits for transfers at the bank office?
If the client is identified using a bank card, transfers from the client's accounts are made without restrictions, regardless of the location of the account.
In case of client identification using a passport:
- any operations are performed on the client's accounts opened at the circulation office without restrictions;
- on client accounts opened in other offices, debit transactions (including transfers) are made within the limit set by territorial banks.
The limit of debit transactions per day for one account opened in another office is:
- If the account is opened in rubles - 1,500,000 rubles
- If the account is opened in US dollars – 50,000 US dollars
- If the account is opened in euros - 38,000 euros
- For accounts opened in other currencies - in the equivalent of 1,500,000 rubles
How to return the money if I made a mistake in the details when transferring?
First, check in your card statement or Sberbank Online account statement to see if the money has been debited from your account or card.
If there is an error in the full name or account number, the transfer will be returned to the sender's account. If you entered the correct details, but transferred to the wrong person, try contacting the recipient of the transfer for a refund.
If necessary, you can receive a copy of the payment order with confirmation of the transfer. To do this, fill out an application and apply with it to any branch of the bank.
When will the transfer be returned if the recipient was not found due to an error in the details?
When transferring within Sberbank, the money will be returned to you within 2 working days. When transferring to another bank, the return period depends on the beneficiary's bank, maximum - up to 5 days.
Can I revoke a transfer?
The law prohibits the bank from debiting money from the recipient's account without his consent, so the transfer cannot be revoked. You can ask the recipient to return the money.
Where can I see the history of my transfers?
In the Sberbank Online mobile app, click the History tab in the bottom menu. In your Sberbank Online personal account, in the "Personal menu" on the screen on the right, find the "Sberbank Online transaction history" item. Also, information about transactions can be viewed in the statement on your card or account.
Is it safe to transfer money in a mobile application or in other ways?
We do everything to protect your money and personal data when working in a mobile application. But for complete safety, follow the rules:
- Do not share your mobile application password with anyone.
- Use only official bank applications for Android, iPhone, iPad and Windows Phone.
- If you have lost your phone, immediately block the SIM card and the Mobile Banking service.
- If you have changed your phone number, notify the bank at 900.
- Set a password on your phone.
- If the SIM card suddenly stops working, call your carrier and find out the reason - you may be attacked by scammers with a virus.
- If you receive a suspicious link in an email, SMS or social media, do not open it.
Can I make a transfer in foreign currency?
Transfers in foreign currency to another person in Russia can only be made at the bank office and when transferring from account to account.
Transfers can be made depending on the following parameters:
- Remittance sender's residence
- Recipient's residence
- Purpose of translation
For some purposes, you must provide supporting documents.
When making a transfer in foreign currency, are there any restrictions between residents and non-residents*?
A) Transfer from resident to resident.
Please note that foreign currency transfers between residents are limited. Exceptions are the following cases:
- transfer to your account;
- testament or inheritance;
- gifts to spouses and close relatives (supporting documents are required).
b) Transfer from a resident to a non-resident.
Transfers in foreign currency between a resident and a non-resident can be made if supporting documents are available. Documents are not required if the translation is:
- donation;
- charitable donation;
- cash payments - alimony.
c) Transfer from a non-resident to a resident and from a non-resident to a non-resident.
Transfers in foreign currency between non-residents and residents, as well as non-residents, are carried out without restrictions.
* Residents: individuals who are citizens of the Russian Federation, as well as permanently residing in the Russian Federation on the basis of a residence permit provided for by the legislation of the Russian Federation, foreign citizens and stateless persons.
Non-residents: individuals who are not residents in accordance with the first paragraph.
